The Consequences of Poor Job Satisfaction for Your Business

Job satisfaction is a vital thing to consider if you run a business. You need to ensure that your employees are happy if you want them to be productive. Failing to check up on your employees and find out if they’re satisfied with their roles could lead to a number of negative consequences for your business. You might find that you have to deal with the following issues.

Low Engagement Levels

Keeping your employees engaged is crucial. If they stop caring and switch off, the most you can hope for is that they go through the motions and do the minimum amount of work required of them. They need to be satisfied with their job if you want them to put in more effort and deliver beyond your expectations.

Poor Staff Retention

Employees with poor job satisfaction are unlikely to want to stick around. If they feel they will be appreciated better elsewhere, they can choose to leave and find a new job. When you can’t keep your employees, it comes at a huge cost to your business. You have to spend money hiring and training new staff members, and it disrupts your business to have people coming and going all the time.

Low Customer Retention

It’s not just your staff who could leave if they’re not satisfied with their jobs. Poor job satisfaction and staff retention might lead to your customers deciding to go elsewhere too. If they receive poor service from unsatisfied employees or even notice a constantly changing staff, they might choose to take their money to someone else.

Infographic Design By University of Southern California


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